Until now Zapier doesn’t have a native integration with WhatsApp, but getchat.360dialog.io makes it possible for you to connect Zapier to WhatsApp and automate workflows in a simple way.
Quick Demo
Easy way to connect Zapier to WhatsApp | 1 min Demo Video
Here's a sample of what you can achieve by connecting WhatsApp to Zapier through getchat.360dialog.io.
This is a demonstration of what can be achieved by connecting Zapier to WhatsApp through the getchat.360dialog.io integration. You can easily create multiple connections between WhatsApp and third-party solutions such as HubSpot, Intercom, Jira Service management and many more through the getchat.360dialog.io and Zapier integration.
This video shows an example of how messages sent from a personal WhatsApp account to a business account are simultaneously forwarded to Gmail and Slack, while the contact information is added to HubSpot. And this is just a small sample of the connections that can be accomplished through this integration.
Is it possible to connect Zapier to WhatsApp?
Zapier is known to be a powerful tool that can be used to create connections between applications and automate repetitive tasks such as registering leads in the CRM, forwarding messages, creating support tickets, etc… And all of this can be done without any development or coding skills and with thousands of applications ready for integration.
However, it is not possible to integrate WhatsApp directly with other applications via Zapier at the moment. But if you are using WhatsApp for your business, you need not worry! Instead of integrating WhatsApp directly with Zapier, which isn’t a viable option, you can achieve this through the getchat.360dialog.io integration which is available on Zapier.

getchat.360dialog.io enables the connection between Zapier and WhatsApp through its Integration API which acts as an extension for the WhatsApp Business API. getchat.360dialog.io’s API enables the exchange of data between WhatsApp and third-party solutions such as Zapier.
Possible Connections (Zaps)
- HubSpot
- Pipedrive
- Jira
- Intercom
- Close Contacs
- Google Drive
- AmoCRM
- Jira Service Management
- Slack
- Gmail
- Google Contacts (Google People API)
What is Required to connect Zapier to WhatsApp?
So far you’ve learned what you’re capable of doing by connecting WhatsApp to Zapier, but as mentioned earlier, this integration has some requirements such as the getchat.360dialog.io integration API. You can find the full list of requirements below:
WhatsApp Business API requirements
- A Facebook account
- Admin access to the Facebook Business account (Business should be verified by Facebook)
- A Phone Number
getchat.360dialog.io and Zapier Integration's requirements:
- WhatsApp Business API Key (Included with getchat.360dialog.io’s subscription plan)
- getchat.360dialog.io account
- Zapier account
- Account for any third-party tool that you want to integrate with WhatsApp